Products: ViewWise™

ViewWise™ is a feature-rich Integrated Document Management / Image Enabled Solution. The features and functionality of its flagship product line, ViewWise, rival products offered by major industry leaders to the nation's largest customers. ViewWise™ is engineered to facilitate compliance with current and emerging operational and regulatory compliance requirements for document imaging, capture / indexing, searching / retrieval, archiving and records management, while incorporating simplicity and ease of installation/use, complemented by robust reliability and minimal administration.

1. Immediate, Significant Operational Efficiencies
   • Reliable, Faster and Easier retrieval of documents
   • Rapid and powerful search capabilities to locate relevant documents
   • More timely & accurate capture, paper truncation at the source
   • Simultaneous access to documents & records by multiple people
   • Elimination of lost and misfiled records
   • Natural Integration with Applications & Environments
   • Enable electronic workflow/BPM Benefits
   • Reduction of physical document storage space
   • Eliminate shipping/traveling costs and delays for remote access
2. Regulatory & Legal Compliance
   • Security, Audit trails & usage tracking/reporting and accountability
   • Integration with 100's of electronic document types & streams
   • Ability to meet regulatory reporting and information handling and privacy mandates
3. Strengthened Document Security & Integrity
   • Multi-tiered Security Model Plus Document Encryption
   • Document Typing & Metadata for Records Mgmt
   • Controlled Access to information from anywhere, by anyone authorized
   • Disaster recovery and backup are facilitated
4. Rapid Return on Investment
   • Affordable Acquisition and Deployment Costs
   • Minimized Ongoing Cost of Ownership
   • Cascading Benefit Streams from added applications leveraging initial investments
5. Customer Service Improvements
   • able to respond quickly and accurately by researching while customer is on the phone and to then interact further with the customer
   • able to electronically collect and track customer interactions for continuity
   • able to interact and exchange electronic copies of documents

As the industry's premier enterprise production imaging/document management system, ViewWise™ features include:

Document Management

• Unlimited user definable index fields, complete with definable masks and/or defaults, can be compiled into document types providing a new standard in detailed document specification.
• ViewWise™ enables the organization of all file format types into compound documents which are then organized in user-definable, dynamic room, cabinet, drawer and folder configurations.
• Automatic version / revision logging plus ability to access and roll back to previous versions, all with strong security and data integrity
• Full audit trail facilities with the ability to generate definable reports.
• View over 225 Native File formats - authoring application not needed!, as well as retaining the option to open in the native application for editing.
• Full text Searchable Document Comments box, supporting up to 8,000 characters.
• Check-in/check-out of documents complete with filing structure, Document type and the applicable indices with an XML miniviewer. Option to leverage installed client components for working off -line
• Ability to import images and native file format documents to create compound documents.
• Flexible security options utilizing the users and groups from the Network Operating System (Microsoft or Novell) complemented with ViewWise™ assignable application and detailed document and feature entitlements.
• Documents/page storage is encrypted both at the page and at the document level with one system and one user definable 128 bit encryption algorithms to ensure data/document security.
• Easy, intuitive search and query capabilities using a comprehensive search interface
complemented with Full Text Search and advanced search options. Global search can also be incorporated to find documents on any location on the network (across many ViewWise™ systems).
• Save searches or create search templates for faster retrieval.
• Multiple document output options of Print, fax, email, export with options to create multipage tiff, DjVu and PDF file formats.
• Tool tips for toolbars and on-line help and documentation.
• Ability to archive documents/images to multiple on/near/off-line storage locations yet retain records for search and location purposes.

Image Management

• Full image manipulation including import and export functions between file types.
• Twain compliant with option to upgrade with ISIS plus additional support for Network-connected scanners.
• Advanced batch scanning and indexing capabilities facilitating high volume scanning/input, complete with automatic quality control options for all image sizes.
• Support for annotations enabling redactions, sticky notes, text, hyper-links, file embedding, highlighting and basic drawing options.
• OCR options for Document, Page or selected area.
• When exporting, ViewWise™ has support for 110 different image, text and other file formats including Adobe PDF and DjVu.
• Simple and advanced image viewing options.
• Compressed and encrypted image storage— retains original image format yet minimizes storage requirements. Minimal file size also reduces network traffic.
• Scan, save, email and export in both B&W and Color DjVu format offering file sizes many times smaller than comparable files offered by other IDM/DM systems.
• Complete image manipulation including freehand drawing, cut/copy/paste, image deskewing and despeckling, brightness, contrast, hue, saturation, half toning, invert, flip, fill, rotate and angle.
• New Online Web access options
  • Web Client
    • Zero foot print.
    • Search, find and Limited file format Viewer capability.
  • Web Plus Client (Web capabilities plus upgraded Viewer option)
    • Auto updating web download
    • Updated Viewer/Thumbnail capability to provide same file format Viewer capabilities as the Desktop client.
    • View Annotation layers and see pages incorporating redactions.
  • Web-Top Client (Plus client plus upgraded Out Put options)
    • full output options: Send To, OCR, repurpose and Export options.
    • Full viewing support available for text/image file formats as per desktop.

Optional Modules

• For Microsoft Office 2000/XP users ViewWise™ Office provides automatic integration, to save from the office application tool bar directly into ViewWise. Includes Outlook support. Optional Integration Available with base product.
• Seamless connection to Metastorm's eWork Workflow for sending documents to workflow processes and receiving documents and associated information back.(See eWork Connector Section)
• A Novell GroupWise connector allows search and retrieval of documents directly from within GroupWise. (See GroupWise Connector Section)
• Integration with leading forms processing solutions.
• ViewWise™ Service Agent provides two module services
  • ViewWise™ FTS Indexer Module for ˜background' generating FTS content from ViewWise™ documents
  • Auto check-in of documents from supported third party workflow applications.
  • Custom supplied automated batch input integrations
• Now available with the Grouplink (CRM) 6.5 version, a ViewWise™ link is automatically available from Grouplinks main tool bar. This button activates the search interface of ViewWise™ 5.5. (subject to ViewWise™ 5.5. being installed on the same client - See Grouplink Integration section).

System Management - Providing comprehensive array of configuration, monitoring and control features and functions AdminWise offers:

• Document Type / Index Field Creation
  • All-in-one interface.
  • Populate Selection Lists from outside sources (text file, spreadsheet, database table.)
• Storage Location / Archive Management
  • Link nodes in the ViewWise™ Navigator Tree to different storage locations.
  • Copy, Move, and Archive using the new Search interface.
• Audit Trail
  Automatically set to comply with document type version revision rules set by the administrator, document versions / revisions are automatically created, registered and listed in the new Version/Revision tab for each document.
  • Search & Review Room activities.
  • Can track IP addresses
• Locked / Recycled Document Management
  • Reset the lock flag on Documents.
  • Restore or Purge Documents that have been deleted.
• Configuration & Usage Statistics
  • View basic statistics on Room Usage and License Configuration.
• Log file Viewer
  • View and Save As Server generated log files.
• Room Template Management
  • Save / Load Room and Document Type Templates.
  • Use in environments where several Rooms will have the same basic structure or to propagate a vertical solution template
• Redaction Manager
  • Ability to override/reset redaction passwords on a document or User related batch mode.
• Backup and Restore
  • Ability to Backup documents complete with respective filing structure, document types and indices.
  • Restore individual or groups of documents complete with all applicable values and settings.